Cookie Policy
Effective Date: Dec 19, 2026
Version: 1.0
Introduction
DiverGO uses cookies to record and track the online activity of our website users. When you visit our website at www.diver-go.com and its domains, we will store a cookie on your device (browser).
- A cookie is a small text file stored in your browser to record information about your online activities, such as your login, connection, booking, language settings, browsing history, etc.
By using our website, you consent to the use of cookies as described in this Cookie Policy.
Types of Cookies
- By storage period
- Session cookies β these disappear when you close your browser.
- Persistent cookies β these remain stored in your browser until you delete them or they expire.
- By setting the source
- First-party cookies β these are set by DiverGO or by vendors we use.
- Third-party cookies β these are set by a third party (different domain) other than our website, such as merchants or advertising partners.
Purposes of Cookies
- Essential cookies
Essential cookies are necessary for the website's operation. They enable you to use various features or services, such as verifying login information, recording booking information, saving connection details, and remembering language preferences. These cookies cannot be refused through our website settings. If you disable cookies in your browser, you may not be able to use certain features or services of the website properly. - Performance and analytics cookies
These cookies help us improve our services and enhance users' online experience by analyzing website traffic sources, popular pages, conversion rates, click-through rates, and other aggregated anonymous data for market research. If you refuse these cookies, we cannot use your online activity for our analysis. - Advertising cookies
Advertising cookies are set by us or our advertising partners to create a profile of your interests and deliver relevant advertisements on our website or other media. Advertising partners do not receive directly identifiable information from us but track your online activity using your browser or device's unique identifier. If you refuse these cookies, the advertisements you receive may not be relevant to your interests.
User Consent and Control
Upon your first visit to our website, a cookie consent banner will allow you to accept or refuse non-essential cookies (performance, analytics, and advertising cookies). You can manage your cookie preferences at any time through your browser settings.
For instructions on managing cookies in your browser, refer to the following links:
| Browser | Operation |
|---|---|
| Google Chrome | Settings |
| Microsoft Edge | Settings |
| Mozilla Firefox | Settings |
| Apple Safari | Settings |
For more information, visit www.aboutcookies.org.
Note that disabling essential cookies via your browser may prevent some website features from functioning properly.
Third-Party Cookies
Our platform allows merchants to upload and provide services, including diving, snorkelling, freediving, stand-up paddleboarding, related courses, and equipment rentals. When interacting with these services, third-party cookies may be set by merchants or other third parties. These cookies are governed by the respective third parties' cookie policies, and DiverGO does not control or take responsibility for them.
Cookie Services We Use
DiverGO uses the following third-party services that may set cookies on your device. The services listed are the ones currently active on diver-go.com:
- Stripe β payment processing (essential for checkout).
- Airwallex β alternative payment processing for selected Asia-Pacific markets (essential for checkout when used).
- Vercel Web Analytics β anonymised page-view metrics (no cookies of your own; only aggregate, non-identifying counters).
- Google reCAPTCHA β automated bot protection on signup, login and contact forms (loads Google domain scripts).
- Supabase β authentication session cookies (essential to keep you signed in).
- Resend β transactional email delivery and open-tracking pixels (essential for booking confirmations and account emails).
Legal Compliance
This Cookie Policy is governed by the Personal Data (Privacy) Ordinance Cap. 486 of Hong Kong (PDPO). For visitors from the European Economic Area or the United Kingdom, our processing of personal data via cookies is also designed to be consistent with the EU General Data Protection Regulation (GDPR) and the UK GDPR.
Contact Information
For questions or concerns about this Cookie Policy, please contact us at info@diver-go.com